Privacy policy
Privacy Policy
This Privacy Policy describes how Precious Holistic Healing and Wellness ("the Site", "we", "us", or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from our website.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
In this Privacy Policy, we refer to any information that can identify an individual as "Personal Information."
Device Information
Examples of Personal Information collected:
• Web browser version
• IP address
• Time zone
• Cookie information
• Pages or products viewed
• Search terms
• How you interact with the Site
Purpose of collection:
• To load the Site accurately
• To improve website performance
• To understand how visitors use the Site
Source of collection:
Collected automatically when you access the Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for business purposes:
Shared with our platform provider Shopify.
Order Information
Examples of Personal Information collected:
• Name
• Billing address
• Shipping address
• Payment information (processed securely through our payment providers)
• Email address
• Phone number
Purpose of collection:
• Process payments
• Ship orders
• Provide order confirmations
• Communicate with customers
• Prevent fraud
• Provide updates about products or services if requested
Source of collection:
Collected directly from you.
Disclosure for business purposes:
Shared with Shopify for order processing and store functionality.
Customer Support Information
Examples of Personal Information collected:
• Name
• Email address
• Order information (if applicable)
• Any information you choose to include in your message
Purpose of collection:
• Provide customer support
• Respond to inquiries
Source of collection:
Collected directly from you.
Disclosure for business purposes:
Shared only as necessary to provide customer support.
Minors
The Site is not intended for individuals under the age of 18.
We do not intentionally collect Personal Information from children.
If you believe a child has provided Personal Information, please contact us to request deletion.
Sharing Personal Information
We share Personal Information with service providers to operate our business and fulfill orders.
For example:
We use Shopify to power our online store.
You can read Shopify's Privacy Policy here:
https://www.shopify.com/legal/privacy
We may also share Personal Information:
• To comply with laws and regulations
• To respond to legal requests
• To protect our rights
Behavioural Advertising
We may use Personal Information to provide marketing or advertising that may be relevant to you.
For example:
We use Google Analytics to understand how visitors use our website.
Google Privacy Policy:
https://policies.google.com/privacy
Google Analytics Opt-Out:
https://tools.google.com/dlpage/gaoptout
For more information about targeted advertising:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You can opt out of advertising through:
Facebook:
https://www.facebook.com/settings/?tab=ads
Google:
https://www.google.com/settings/ads/anonymous
Bing:
https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Digital Advertising Alliance:
Using Personal Information
We use Personal Information to:
• Provide products and services
• Process payments
• Ship orders
• Communicate with customers
• Provide updates and promotions if requested
GDPR Rights
If you are a resident of the European Economic Area, you have the right to:
• Access your Personal Information
• Correct your Personal Information
• Request deletion of Personal Information
• Transfer your Personal Information
To exercise these rights contact:
preciousholistichealing@gmail.com
Personal Information may be processed outside Europe including in Canada and the United States.
Data Retention
When you place an order, we retain Personal Information for our records unless you request deletion.
Automatic Decision-Making
We do not engage in automated decision-making that has legal or significant effects.
Shopify may use limited automated systems to prevent fraud, such as:
• Temporary blocking of suspicious IP addresses
• Temporary blocking of suspicious payment attempts
California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
• Know what Personal Information we collect
• Request deletion
• Request correction
• Request a copy of your data
To exercise your rights contact:
preciousholistichealing@gmail.com
Cookies
Cookies are small data files stored on your device.
We use cookies to:
• Operate our store
• Remember preferences
• Improve website performance
• Analyze usage
Cookies may be session-based or persistent.
Persistent cookies may remain between 30 minutes and two years.
You can manage cookies in your browser settings.
Blocking cookies may affect website functionality.
More information:
Shopify Functional Cookies
_ab – Admin access
_secure_session_id – Navigation
cart – Shopping cart
cart_sig – Checkout
cart_ts – Checkout
checkout_token – Checkout
secret – Checkout
secure_customer_sig – Login
storefront_digest – Login
_shopify_u – Account updates
Analytics Cookies
_tracking_consent – Tracking preferences
_landing_page – Landing pages
_orig_referrer – Landing pages
_s – Shopify analytics
_shopify_s – Shopify analytics
_shopify_sa_p – Marketing analytics
_shopify_sa_t – Marketing analytics
_shopify_y – Shopify analytics
_y – Shopify analytics
Do Not Track
We do not change data collection practices in response to "Do Not Track" signals.
Changes
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons.
Contact
For questions about this Privacy Policy or to make a complaint, contact:
preciousholistichealing@gmail.com
Last Updated: February 26, 2026