Refund policy

Return & Refund Policy

Returns

At this time, we do not accept returns. All sales are final.

Because our products are prepared and shipped specifically for each order, we ask that you carefully review product descriptions before placing your order.

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Damaged or Incorrect Orders

Your satisfaction is important to us. Please inspect your order upon arrival and contact us within 3 days of delivery if:

• Your item arrives damaged
• You receive the wrong item
• Your item is defective

If the issue is confirmed, we will offer a replacement or refund when appropriate.

Photos of the item and packaging may be requested to help us assess the issue.

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How to Report an Issue

If you experience any problems with your order, please contact us at:

preciousholistichealing@gmail.com

Please include:

• Your name
• Order number (if available)
• Description of the issue
• Photos if applicable

We will respond as soon as possible and work to resolve the issue.